How Do You Stay Engaged with Patients in a Telehealth World?
Patient engagement and experience will become a priority for programs as they evaluate keeping or expanding telehealth services post-COVID. How can you use data to spot patients at risk of AMA? Support patients between scheduled sessions? Drive incremental revenue with additional services? We will look at the patient journey and highlight specific challenges along the way. We will also identify strategies to solve these challenges and demonstrate the benefits of implementing solutions.
At the end of this presentation, attendees will:
- Discover how data can help you reduce AMA
- Identify specific engagement challenges
- Position your program as a leader in patient experience and engagement